7 information must-haves for your single source of truth intranet

Employees need to know where to go for accurate, up-to-date information. Not only does this save time, it helps keep everyone on the same page, building trust and a sense of belonging.

A company intranet is a great place to establish this single source of truth. It’s a place that all employees have access to, including non-desk-based employees if the intranet has mobile capabilities.

So, whether you’re planning a new modern intranet or upgrading your old one, here’s the information we recommend you include:

1. Company policies

Whether that be HR policies, IT, security or compliance policies, your employee intranet is the ideal, central hub for easy access to your company’s rules and regulations.

Having centralised access to these official documents will help with version control, reducing the risk of out-dated copies circulating.

2. Company values and mission statement

What makes your organisation tick? What are its values and raison d’être? There’s no better place than your company intranet to share your company values and mission statement.

Being transparent about what you’re trying to achieve, why and how, will help build culture, drive engagement and give employees a sense of purpose and belonging.

3. HR information

Having a visible, accessible place on your intranet for HR information, from pay and benefits to annual leave forms, not only saves your employees time but also your HR team, who won’t constantly have to respond to the same requests.

Try compiling an FAQ section, covering your HR team’s most common queries to further encourage self-service.

4. Onboarding information

We all understand what it’s like to be the new kid on the block. But you can support new starters by creating a dedicated onboarding area on your intranet, providing access to everything a person will need during their first few days in the organisation.

This could include organisational structure, strategy, policy documents, key contacts, training, forms and checklists.

Having a clear, well-structured onboarding process will help new starters settle in more quickly, but it will also help foster a sense of trust and belonging right from the start.

5. Company news

It sounds an obvious one but if your organisation has traditionally relied on email for sharing company news, a modern intranet will be a game changer. Content might include information about new product launches, company events, company successes, changes in personnel, or other important developments.

Sharing company news via your intranet is a much quicker and more accessible way for employees to keep in touch with what’s going on across the business. Ideally your intranet will allow you to target news to specific user groups and let users filter their preferred news categories.

6. Employee directory

In larger organisations, especially with hybrid and non-linear working patterns, having an easy way to find out who’s who and how to contact them is vital. A searchable people directory is a must-have for any intranet, ideally with staff profiles to help colleagues identify shared experience or interests.

7. Events

From training days to team building, public holidays or volunteering days, keep employees informed of forthcoming company events via your intranet.

If your intranet allows, employees should even be able to sign up for an event from within the platform.

Find out how Involv can provide the tools to create a single source of truth intranet for your employees by downloading our ebook.

Or why not book a demo with one of our intranet expert.