The Rise of AI-Driven Intranets – 5 Capabilities to Unlock Productivity

Intranets have evolved from simple static sites into sophisticated digital nerve centers that streamline communication, foster collaboration, and facilitate knowledge dissemination within organizations.

Yet, amidst this evolution, the advent of Artificial Intelligence (AI) heralds a new era of innovation, promising to unleash unprecedented transformations across these platforms.

This post explores 5 key AI intranet features that will benefit your internal comms, HR, IT teams, and employee productivity.

We also share a sneak peek into our roadmap for Involv AI, packed with exciting features.

But first, let’s examine 5 key intranet capabilities unlocked by AI.

We’re all familiar with the substantial time and effort required to craft compelling intranet content. From drafting to refining tone and sourcing suitable graphics, even the most proficient teams encounter challenges in generating a sufficient volume of content tailored to meet the diverse needs and interests of employees.

Fortunately, the advent of AI-powered tools offers a solution to this dilemma, revolutionizing intranet content creation. Here are several ways AI lends invaluable assistance in enhancing your intranet’s content and assets:

• Automate writing – AI produces news, articles and blogs on any subject.

• Enhance writing by improving tone, voice and word choice and reducing errors.

• Boost content engagement by analyzing performance metrics.

• Generate images or other graphics to match articles.

• Identify content gaps and opportunities to better meet employee needs.

Now IC professionals often ask, ‘Will AI take over some IC tasks?’.

We say no. But it’s important to embrace this new technology. AI helps IC teams do better work on what matters for the business. Instead of spending lots of time on writing and editing, you can focus more on planning and strategy. This gives you more freedom to try new things. You’ll have more time for the strategic, thoughtful parts of content creation that only humans can handle.

For multinational organizations, seamless communication across regional teams is critical yet hugely difficult. Language barriers create workflow bottlenecks that disrupt collaboration.

AI translation capabilities now empower intranets to break down these barriers for true global connectivity.

Here are some of the key features powering AI translation on today’s top intranets:

• Instant translation: Automatically converts new intranet pages and updates into multiple languages, in real-time.

• Multilingual Intranet: Employees can customize intranet language based on personal preference. The platform recognizes each user’s chosen language and displays their personalized translated view.

• Auto-generated glossaries: Maintains branded terminology, acronyms and idioms correctly across all translated content, ensuring consistency.

• Identifies translation inconsistencies: AI spots potential translation errors contextually and flags them for human review, improving quality over time.

• Metadata-based localization: Leverages user location metadata to fine tune language, word choice and examples to be culturally appropriate.

By integrating AI auto-translation tools, intranets can engage employees across languages and maximize the value of your intranet for global communication and unity.

Traditional one-size-fits-all intranets overflow with scattered, untargeted content. Employees face information overload. If only platforms could understand each user’s unique needs and interests.

That’s where AI-driven personalization comes in.

Intelligent algorithms track individual activity and preferences to curate a tailored hub for every employee. Personalized intranets adapt in real-time to map relevant content to each user for a smarter work experience.

Key personalization features powered by AI include:

• Personalized homepages based on role, department and preferences.

• Announcements delivered when most relevant.

• Recommendations for related content and training.

• Suggestions for new connections, projects and job opportunities.

With relevant information actively pushed to them, employees access knowledge when they need it. Personalization boosts productivity, innovation and engagement across the organization.

Intranets transform into adaptive networks with AI continually refining recommendations to map each employee’s unique interests over time. The result is relevant, timely information and opportunities tailored to how you work – and work differently.

We’ve all been there – submitting a generic HR request ticket and then waiting hours or days for a response. Or constantly pestering IT with how-to and document location questions. Your HR and IT teams strive to deliver timely support, yet they often find themselves pulled in myriad directions.

Many big organizations are now integrating intranet chatbots into their internal processes. These AI-powered virtual assistants handle the high volume of routine HR and IT questions employees ask day in and day out.

Instead of submitting a ticket and hoping for a response or continuously pestering IT for basic instructions, employees can now receive instant support from the ever-ready chatbot directly within the intranet.

Key use cases and benefits of intranet chatbots include:

• Answering frequently asked questions on specific topics.

• Quickly locating policy documents, templates and how-to guides.

• Proactively suggesting helpful related topics to employees.

• Automate onboarding tasks, such as completing forms, submitting documentation, and scheduling training sessions.

With AI chatbots efficiently handling routine inquiries on demand, HR and IT professionals may focus on more strategic, impactful priorities and complex requests that still require the human touch.

Information overload used to make finding what you need at work frustratingly difficult. Searching through endless files drained productivity.

Now, AI is radically improving discovery and access. AI search understands what employees are looking for and delivers fast, personalized results. It learns over time to provide better recommendations.

Here are six common use cases of AI search functions in intranets:

• Document retrieval: AI assists in quickly locating relevant documents within the intranet based on content, context and user preferences.

• Personalized recommendations: Users receive tailored content recommendations by leveraging AI to analyze behavior, preferences and past searches.

• Expertise location: AI identifies and connects employees with specific skills or expertise, promoting collaboration and knowledge-sharing.

• Advanced search capabilities using Natural Language Processing enable users to input queries in natural language, improving the accuracy of search results.

• Contextual search: AI understands query context, prioritizing results based on relevance and improving the accuracy of search outcomes.

By leveraging machine learning, finding information is now seamless no matter the size of a company’s knowledge base. AI delivers the right content to employees with ease.

Involv AI – What lies ahead in our roadmap?

At Involv, we already facilitate global communication through our AI auto translation engine. This functionality allows intranet content creators to automatically translate content with just one click, reaching global audiences with ease.

But we’re not stopping there. Later this year, Involv is taking AI to the next level by launching:

• Content creation assistant: Write drafts for you with just a few clicks.

• Writing enhancement: Grammar corrections, tone adjustments, clarity improvements

• Automated image generation: Create visuals that match your written content, removing need to search for generic stock photos.

In short, Involv AI will have your back through every stage of internal comms material creation to help you deliver stellar results with ease. Get ready for effortless inspiration, a virtual editor and perfectly matched visuals!

And there’s more innovation coming to further empower employee productivity and streamline workflows. So stay tuned!

Explore the future of intranet solutions with Involv. Learn how our team of experts can help you create an effective internal communications platform and tackle today’s business challenges.