Employee experience platform: what is it and why do your employees need it?

“Take care of your employees, and they’ll take care of your business.” It’s a famous quote from Richard Branson which shows his belief that a positive employee experience is crucial in achieving business success. And I can’t agree with him more.

Various studies have proved the correlation between investing in employee experience and increasing stock price and revenue.

Realizing its significant impact on business growth, more and more organizations are now focusing on improving employee experience. According to Microsoft, “Today, organizations spend over $300 billion a year on employee experience. That number includes employee development and training, benefits and wellbeing, and a whole host of employee experience technologies.”

In this blog post, I will share with you a new kind of platform that is rising in the world of HR, internal communication and business strategists: The employee experience platform (EXP). What is an EXP and how does it help to create a positive employee experience? Let’s dive in.

Defining an employee experience platform

An employee experience platform is an all-in-one employee platform designed to provide employees with everything they need for their best workday. It brings together connections, information, resources and tools in one single place.

The goal of the employee experience platform is to make employees feel more connected and supported and thus be able to bring their best selves to work.

How an employee experience platform empowers everyone in an organization

1. Keep everyone informed and engaged

To make people feel engaged and connected to their work and the organization, it’s first and foremost important to keep them informed and involved. According to a Gallup’s report, 74% of employees feel that they are missing out on company information and news.

In our experience, one common reason is that employees in many organizations lack a single source of truth for internal communication. Important company news and updates are therefore easily getting lost and buried in a mountain of other information.

With an employee experience platform, you can centralize all communication in one place. Especially with Involv, you can set a target audience to your published news and content, and the newsfeed can be personalized based on employee interests to ensure engagement.

2. Keep people connected and feel belonging

Nearly 60% of workers feel less connected to their team since the move to remote work (Microsoft’s Work Trend Index). Making people feel connected now becomes one of the major challenges to organizations. So how can an EXP help with this?

An EXP gives organizations the ability to create connections and foster collaboration within an organization. For instance, with Involv, it provides employees with:

• A people directory that helps people to easily find and connect with each other
• An org chart that enables everyone to easily find the right person for collaboration
• Rich employee profiles that help people get to know each other better
• Upcoming birthdays and new hires that boost conversations among employees

3. Give employees fast access to the right information and resources

While searching for the right information is a thing we do every day to get work done, it can be a challenge to many people. Especially at those places where company resources aren’t centralized and well stored, searching for information can waste a lot of valuable time.

That’s where an EXP can help. With an EXP that has a powerful search function, your employees can search and find the documents, files or any content within the platform immediately.

With Involv, every employee has their ‘My Page’ which is a well-designed and comprehensive overview page containing a wealth of personalized information. It includes a news overview, links to recent documents, collaboration sites and productivity apps, an overview of tasks in Microsoft Planner, and much more.

4. Cultivate a positive company culture

A sense of transparency and trust is crucial for a positive workplace culture. An EXP can help by providing a space for the management to have an honest and transparent conversation with employees. It creates a space for leaders to share company values and goals, to keep people updated on important news and information and to celebrate company achievements.

An EXP also encourages two-way communication as it enables employees to engage with company news and updates by using social features such as liking, commenting, or tagging. You can also easily create surveys and polls to collect employee feedback.

With Involv, we offer an ideation tool that helps organizations to gather, share, and manage ideas across the organization.

Getting started with Involv to implement an employee experience platform for your people

At Involv, we help organizations to build an all-in-one employee experience intranet for their employees. It includes all best-in-class features and presents them in a nice, engaging design.

We aim to make it easier for every employee no matter where they work; from home, in the office, in the field or on the go; to stay in the loop with company news, keep connected with colleagues and access everything they need for their best workdays.

If you’re interested in transforming your employee experience, get in touch – we’re happy to discuss how the Involv employee experience intranet can help your employees and business thrive.